Please arrive 5–7 minutes prior to your scheduled appointment.
Lateness is strictly prohibited, as it affects the timing and quality of service for other clients.
Retainer fees are non-refundable and non-transferable, unless cancellation is due to Suziana Johnson’s health or personal emergency.
Please ensure your selected appointment date and time are accurate before booking.
⚠️ No refunds will be issued under any other circumstances.
